Buy with confidence… All of our products carry a 3 month warranty with the exception of mechanical product’s which come with a full ‘no-fuss’ 12 month warranty from the date of purchase against manufacturing or workmanship defects. In the unheard of event that you are unhappy with what you have bought then we will refund the full cost of the goods (excluding delivery charges) providing the goods are unused or unworn with all labels and/or packaging intact and un-damaged if returned within 14 days from date of purchase.
Cheques are to be made payable to Pigeon Decoys, if paying by cheque please put your cheque guarantee card number and Expiry date on the back of the cheque. Allow 5-7 working days for cheques to clear.All major credit and debit cards excepted, we accept Visa, MasterCard, Delta, Switch and Solo. Pigeon Decoys website does not handle the card transactions, we use PROTX who have the latest encryption technology for your safety.
In order for us to sell are clothing products at such low cost to the customer, We buy as and when purchases are made so we are not carrying large amounts of stock for long periods of time, as this would incur considerable expense in storage and insurance, In avoiding these unnecessary expenses we can pass the saving on to the customer, but this does mean a longer delivery schedule of upto 28 days. But we will always do our best to deliver as quickly as possible.
Pigeon Decoys will try to dispatch all orders within 1 working day of the order being placed (excluding weekends and Holiday periods), however this may not always be possible, due to unforeseen events such as temporarily being out of stock, and therefore we will get in touch to notify of estimated delivery, up to 28 days and option to cancel. Upon delivery a signature will be required.
All information that comes into our possession will remain private and confidential to Pigeon Decoys. All data collected is treated in accordance with the data protection act 1998.
Right to Cancel
In accordance with the Consumer Protection (Distance Selling) Regulations 2000, you have an unconditional right to cancel your order within 7 working days of delivery. A notice of cancellation in writing is required, along with unused and undamaged goods with all labels and/or packaging intact and un-damaged.